Refund Policy

All sales are final on handcrafted items (wreaths, floral arrangement, etc). Returns and exchanges are not accepted, but if you have any issues with your order, please feel free to reach out to us.

Please review your purchase carefully before completing your order. If you have any questions, feel free to contact us.

At SY Affordable Solutions, we want you to be completely satisfied with your purchase. That's why we offer a hassle-free 15-day return policy on non-handcrafted items. If, for any reason, you are not happy with your item, you can request a return within 15 days of receiving it.

Returning Your Item:
To be eligible for a return, the item must be in the same condition as when you received it, and in its original packaging. Please include the receipt or proof of purchase.

Initiating a Return:
To start a return, contact us through our email address hello@syaffordablesolutions.com. If your return is accepted, we'll provide instructions on where to send the package. Items sent back without requesting a return will not be accepted.

Damages and Issues:
Inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately. We'll evaluate the issue and make it right.

Refunds:
Upon receiving and inspecting your return, we'll notify you of the approval status. If approved, you'll be automatically refunded through your original payment method within 10 business days. Keep in mind that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since the return approval, please contact us through our email address hello@syaffordablesolutions.com.

Your satisfaction is our priority, and we're here to assist with any questions or concerns.